Role: Customer Service Specialist Location: San Antonio, TX 78235 Expected hours: 40 per week Job Type: Long Term Contract Position Summary We are seeking a highly skilled and empathetic Customer Service VIP Specialist to join our Platinum Team to serve as a trusted advocate for our customers. In this role, you will handle complex inquiries, resolve escalated issues, and ensure a seamless customer journey across multiple touch points. Your ability to communicate clearly, think critically, and b…